Setting the Gold standard for outstanding customer service, Generosity is in Fauchon l'Hôtel's very DNA
Located in the heart of the Madeleine and setting the bar for generosity above all others, Fauchon l'Hotel Paris' customer policy of plus, plus,plus sets them miles apart from their Parisian competitors. The hotel team’s priority is to ensure that every stay is memorable: priding itself on the extraordinary add-ons it offers to its guests from the moment they set foot in this stunning Haussmannien building. Renowned for its generosity among those who return month and year after year, Fauchon leads the way: storming the hospitality industry with the highest levels of guest satisfaction, gold standards and service values.
Check-in
Experience a room check-in like no other with a welcome cocktail and macarons on arrival and a personal welcome to the Fauchon family from the General Manager Jerome Montantème. A grand celebration of your arrival in Paris rather than a run-of-the-mill hotel procedure, here guests will find themselves creating new friendships before they've even unpacked their suitcases.
Rooms
The Fauchon team creates the maximum opportunities for upgrades on arrival following a motto of if there's an upgrade available, we will ensure it will happen. Each room has its Sasha Lakic-designed Fauchon Gourmet Bar - an acclaimed reimagination of the hotel mini-bar - and offers guests free reign on Fauchon's sweet and savoury gourmet delights, restocked every day and including complimentary champagne.
Suites
Fauchon’s three glamorous suites each offer exceptional additional experiences. All three include in-suite breakfast and complimentary full gourmet bar, and each has been customized with extra amenities specifically catered to each individual suite, adding to an unforgettable Fauchon experience:
The Deluxe Suite Am Beautiful programme includes the use of your own Polaroid to capture your Parisian memories, as well as beauty necessities including Dyson curling irons and a complimentary 30 minute facial at the Hotel Beauty Spa Carita.
The Eiffel Tower Suite Am a Rockstar includes iconic Bisou Bisou pastries & two Rock Cocktails to share, private access to Gibson Paris showroom (upon reservation) and a complimentary rock gift.
The Prestige Suite Am in Love package is ideal for those couples looking for a little more romance in their weekend away and includes a Fauchon Bath Ritual, a 6pm late check-out, a complimentary GLAM hour of cocktails and a one-way Tesla transfer dependent upon location.
Dine 'Sur Mesure'
Fauchon's bespoke attitude ensures that each guest's Parisian experience is authentic and unique. Aside from the wide-ranging menu from the Grand Cafe Fauchon, guests are encouraged to 'just ask' and the chef and his team will source the highest quality ingredients to create the dish you most desire: whether that be snails, foie gras or a soufflé - nothing is too much trouble.
Visit www.hotel-fauchon-paris.fr
For further information, please contact Kate Colquhoun, Charlotte Willams or Robyn Holberry at fauchon@grifcopr.com or on +44 (0) 207 751 8010