The Ritz-Carlton, Abama launches new web-based app

The Ritz-Carlton, Abama, has launched STAY, a new web-based app to improve every aspect of a guest’s experience. Guests who use the web-based app will be able to effortlessly and contactlessly, make dining and spa reservations, access digital menus and explore the Resort at the touch of a button.

The web-based STAY app will provide guests with real-time connectivity, revealing the daily programming and activities calendar, highlighting any special events and a destination guide as well as an interactive resort map. The STAY web-based app can be used during every stage of the guest experience journey, from reserving a place in the fitness centre, choosing from a selection of treatments in the spa and offering a channel for room service requests. Guests can peruse the menus for all the fine dining and poolside restaurants and view the specials straight from a mobile device.

As guest expectations and interactions have transformed over the past few months The Ritz-Carlton, Abama STAY web-based app allows for the same unforgettable visit with added convenience. Digitising interactions and introducing paperless options reduces contact with high-touch materials and simplifies a range of everyday activities, allowing for a safer experience while providing real time information - and reducing paper waste.

Also new for 2020, the timeless island retreat on the south west coast of Tenerife has unveiled a semi-private ‘villa club’ concept ensuring guests have all the space they crave indoors and poolside too. Guests staying in the Villa Club will be assigned a sea or garden view room or suite in the two-floor, terracotta hued Casitas. Each lane of Villas has its own pool for use by the limited number of residents. There are adult-only villas and dedicated family villa sections so guests can escape and relax in a style that suits them best. Digital newspapers and magazines are also made available to all villa club guests, again reducing paper waste and reducing shared contact points.

The Ritz-Carlton, Abama has long been recognised as a gastronomic destination, with Michelin-star options from Kabuki amongst its endless possibilities. Guests can select from the breakfast menu from the comfort of their own room or suite via the web-based app, and order dinner in-room from restaurants including Michelin-starred options. A further selection of in-room dining options are also available 24/7 directly via STAY.

Visit ritzcarlton.com/abama for more information