Warm Welcome Magazine

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Provide great service and maximise orders even at the busiest of times with our intelligent mobile order and pay solution. Your customers will get instant service via our custom interactive QR code - which means no App to download!

In our world today, the smartphone has become an extension of ourselves, a physical appendage almost hard wired to the brain. The mobile service revolution started in hospitality over 10 years ago. Crave was one of the pioneers, helping restaurants experiment with digital menus and luxury hotels to take their first steps with in-room tablets that allowed guests to engage with the hotel and order F&B items at their convenience.

Fast forward to 2021, mobile service is at the tipping point of becoming the expected and preferred method of receiving service. The results speak for themselves, with our existing customers seeing increases in sales, profits and a demonstrably better guest experience whilst saving in labour costs! Where the adoption of mobile ordering in pubs and restaurants was modest prior to 2020 – largely due to immature technology, Covid has since accelerated the need for digital services and mobile order & pay has become widely accepted, especially in pubs and bars.

Our digital platform is easy to use for your staff and guests and delivers exactly what they want based on their feedback. Earlier this year, we surveyed 7500 existing customers of Crave and did you know…

71% preferred using a QR code rather than downloading an app

64% said they were inclined to order more when using mobile ordering

90% said that speed or getting the order was the most important feature

ABOUT CRAVE

Crave Interactive is the leading provider of guest-facing digital service solutions for the hospitality industry. Our ServeSafely solution provides mobile ordering and profit optimisation for hotels, pubs, bars, nightclubs, restaurants, sports stadiums, theatres and concert venues worldwide.

With over 10 years’ experience in hospitality solutions, you can count on our expertise and knowledge to improve your business operations resulting in maximised sales, additional revenue generation and savings on labour costs!

Benefits of partnering with Crave include:

- Interactive QR code mobile ordering with Apple Pay and Google Pay as standard

- Fully managed setup by Crave’s experienced UK based customer success team

- 24/7 customer support

- The experience of a supplier to hospitality since 2009

Crave from the table, Crave from the bar or Crave from the garden - wherever your customers are, provide them with quality and reliable service whilst you profit from those extra sales. 

info@craveinteractive.com - craveinteractive.com/