Automatic temperature check technology introduced to increase customer and staff safety

Visitors and staff arriving at Wyboston Lakes Resort will now automatically have their temperatures discreetly checked by a hi-tech thermal imaging system as they enter the buildings.

The resort has made a major investment in the highest specification top of the range heat detection system available which has been developed by Vodafone. Thermal imaging cameras at entrances will screen the body temperatures of up to 8 people at once and 100 people in 60 seconds. The images and temperatures, accurate to 0.3C, are relayed to a laptop from multiple entrances at once, generating automatic alerts if a temperature is higher than normal so that staff can follow up quickly with the individual. 

Visitors are assured about the safety of the information as the system is GDPR compliant, data is held on a secure platform and is backed up extremely securely. 

This is Wyboston Lakes’ latest initiative to ensure the safety of visitors and staff and to give them confidence as it prepares to reopen. It follows the launch of Safe Events, a comprehensive plan and policy in response to Covid-19 to safeguard the health and safety of its staff, customers and clients.

Steve Jones, Managing Director of Wyboston Lakes Resort, one of the largest independent venues in the UK said: “We believe that by introducing this heat detection system we have added a valuable extra way to identify anyone who might have possible symptoms of Covid-19 and help to prevent the spread of the virus to others. 

“This is all part of ensuring our Safe Events procedures are as robust as they can be without impacting too much on the delegate experience. Our new policies also include physical barriers, signage, extra intensive hygiene and cleaning procedures, training and technology such as self-check in terminals and cashless payments only.”

Before returning to work, staff will be required to complete an online training programme on new working practices following Covid-19. Personal Protective Equipment will be provided to team members where appropriate and hand sanitiser will be available throughout the venues. The frequency of cleaning and disinfecting will be increased in all public spaces with an emphasis on frequent contact surfaces. 

Steve Jones concluded: “We’re taking every possible step to ensure the safety of guests and staff when we reopen, and to give them confidence when they are with us.”

For more information, please visit https://www.wybostonlakes.co.uk