The Infinite Care Protocol™ Incorporates Stringent Health and Safety Measures Including Meticulous Disinfecting Procedures, ‘Zero Touch’ Technology and Services, Covid-19 Testing for Employees and Guests, Thermal Measurements & Round-The-Clock Medical Support.

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Ikos Resorts is delighted to announce that the award-winning Ikos Olivia in Halkidiki, Greece will reopen for the 2020 season on 1st July, welcoming guests in a new world of safety and privacy. Opening dates for Ikos Oceania, Ikos Dassia and Ikos Aria will be announced in the coming weeks, and Ikos Andalusia in Spain will open its doors for the first time on 1st September 2020. Guests at Ikos Olivia can soon enjoy the world’s leading luxury-all inclusive resort once again, confident in the knowledge that stringent measures have been taken to ensure guests’ overall wellbeing and safety through Ikos Resorts’ Infinite Care Protocol™. The new measures combined with Ikos Resorts’ high-end touches will create a luxury safe haven for those travelling to Greece this summer.

The luxury all-inclusive resort will open on 1st July with Ikos Resorts’ Infinite Care Protocol™ in place, incorporating best-in-class health and safety measures certified by global leaders in the healthcare field, including Bioiatriki Healthcare Group and EcoLab. Ikos Resorts has gone above and beyond in terms of its hotel operations and disinfection policies to create a safe environment, whilst not compromising on the overall guest experience.

A World of Safety & Exceptional Care with Complete Testing & Medical Support

All staff members will be tested for Covid-19 prior to the resort opening and will then receive regular molecular diagnostic tests. All guests will be strongly advised to undergo a test 72 hours prior to arrival at the resort and in case of no testing before travel, a complimentary rapid antibody test will be offered upon arrival. At all resort entry points there will be non-invasive touchless temperature measurement devices, on top of round-the-clock medical support across the resort, an in-resort ambulance and the possibility to explore insurance options at time of booking. Meticulous disinfecting technology which meets Ecolab guidelines will also be used throughout the resort and guest rooms, reassuring guests that every health & safety measure has been thought of.

A Carefree Guest Journey

Physical distancing will be actively encouraged and a range of measures will offer a touchless guest journey from the moment guests check in to the hotel all the way through to the end of their holiday. With the upgraded Ikos Resorts Mobile app allowing for digital services and limiting face-to-face interactions, guests will able to enjoy Ikos Olivia’s renowned 24-hour room service fully contactless, make digital restaurant and spa bookings, view the resort’s impressive array of à la carte menus curated by Michelin starred chefs and 300 local and international wines selected by the Ikos Sommelier, fully zero touch. Guests will also be able to contact Ikos Olivia’s staff at all times via Whatsapp, taking Ikos Olivia’s exceptional service levels to new heights.

With a seamless combination of up-to-date health protocols, enhanced digital technology to create a touch-free world and Ikos Resorts’ exceptional customer service, guests can enjoy the freedom that comes with partaking in a range tailored experiences, safe in the knowledge that their health and wellbeing is taken care of.

The Space to Unwind

Spread across over 20 acres and offering expansive airy spaces, guests can spend as much time outdoors as they wish whilst reconnecting with nature. They can enjoy Ikos Olivia’s à la carte restaurants in beautiful outdoor settings where seating will be rearranged to ensure ample space between groups of guests, a range of tailored outdoor kids activities and kid’s clubs led by dedicated childcare professionals, and extensive outdoor sports and fitness classes – all which come complimentary as part of the all-inclusive stay.

Whether it be windsurfing or paddle boarding whilst taking in the Aegean views, simply taking in the sea air whilst partaking in outdoor yoga or challenging the family to a game of tennis, Ikos Olivia has ensured guests can continue with their favourite activities safe in the knowledge that they have been reconfigured to follow world-leading Covid-19 health and safety protocols.

Offering 400 metres of secluded sandy beach, guests can relax in privacy on the luxurious sun loungers with a minimum of four metres between each umbrella, whilst enjoying contactless beach waiter service and 30 minutes free beach childcare that follows Covid-19 safety protocols for kids over the age of four. Guests can relax by the range of outdoor pools, including an adults-only pool and children's paddling pools, safe in the knowledge that all with loungers will be arranged to ensure four metres of separation between groups not travelling together. The pools also offer contactless waiter service and unrivalled sea views.

The resort’s spacious Deluxe Collection suites and bungalows offer the ultimate privacy and are ideal for families, including one- and two-bedroom suites. They are especially well suited to guests who want to make the most of Ikos Resorts’ contactless room-service.

Located in a dedicated area of the hotel, the Deluxe Collection rooms come with a range of exclusive benefits including a bottle of Champagne Taittinger on arrival, a special beachfront dinner, two neck and back massages per room per stay, and reserved pool and beach areas. The Ikos Spa will allocate 30-minute gaps between treatments to allow for extensive sanitation.

Ikos Resorts is a collection of four luxury all-inclusive resorts in Greece including two recent openings in Kos and Corfu. Ikos Olivia in Halkidki, Northern Greece is surrounded by lush greenery and offers relaxing sea views featuring a vast collection of spacious bungalow suites perfect for large families. Ikos Resorts’ first hotel outside of Greece, Ikos Andalusia, will launch in September 2020.